The Mediator Role of Procrastination in the association between Job Characteristics and Job Stress among Employees of Shahid Rajaee Customs Office, Bandar Abbas, Iran (2017)

Background: This study aimed to examine the association between job characteristics and procrastination with the mediating role of job stress among the official staff of Shahid Rajaee Customs Office, Bandar Abbas, Iran, 2017. Materials and Methods: This descriptive research is a pathway analysis. The statistical population included all staff members (n=650) at Shahid Rajaee Customs Office. Based on the Guernsey and Morgan’s table, 242 staff were selected as the samples through random sampling. To collect data, we employed three questionnaires, including job characteristics, job stress, and procrastination questionnaires. The content validity of the instruments was approved. In addition, reliability was reported at 0.78, 0.79, and 0.86 for the abovementioned questionnaires, respectively. The data were analyzed using Pearson's correlation coefficient and regression. Statistical analysis was performed using SPSS Statistics software V.21.0. Results: A significant association was observed between job characteristics and procrastination (r = -0.420, P < 0.01). Moreover, a significant negative association was found between job stress and procrastination in the staff (r = 0.538, P < 0.01). According to the results of the present research, job stress could mediate the association between job characteristics and procrastination. Conclusion: According to the importance job characteristics theory, it could be used in decreasing job stress in organizations.